Experience & Service Design

Everyone loves a great experience. We know what it is when we have one, but do always know what we are missing when we do not have a great customer experience? TTT will work with you to design and implement a series of positive interactions with your customers. We will help you love your challenges in order to identify solutions that will delight your customers. Our design methodology involves 5 simple steps: Empathise → Synthesis → Ideate → Prototype → Test We will help you define and map your customer’s journey, understand the personas behind the customer coalface: who are they; ...
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