You have a Thought.

We have a Team.

Our dedicated team of consultants come from a number of industries, including the airline industry, education, banking and finance, retail, hospitality and many more.

With a combined expertise of more than 25 years, the TTT team is passionate about making a real difference in people’s lives.

It’s the team that you can trust to do something great.

Meet our Leadership Team



Sophie Imbert, CCXP

Founder & Managing Director

AKA - The Unicorn Mastermind

Sophie founded TTT in 2015 and has been leading the expansion and strategy of TTT since. With a wealth of experience in business strategy, experience management, service design and project management, Sophie is passionate about helping organisations grow and make a difference. Sophie holds a number of qualification in Business, Service Design, Project Management, Qualtrics certified and is also a Certified Customer Experience Professional (CCXP) and Forrester Customer Experience Professional - CXPro (FCXP (CX-I)).

Follow Sophie on LinkedIn or Twitter.

Best Quote:

“My purpose in this world is to help people”



Guy-David Camille

Chief Operating Officer

AKA - Jack of all trades & the IT Guy

Guy-David, most commonly known as David, is the engine behind TTT.  With experience in the airline, IT and Hospitality industry, David runs the operations of TTT.

Best Quote:

“I am Batman”




Chief Security Officer

AKA - Big Z

Zidane is TTT’s Chief Security Officer and takes his role very seriously. Our Executives are always sure to be protected by this cute giant. Also known as Big Z by his #squishyfacecrew, he is a giant french bulldog and with a unique blue eye.

Follow his adventures on instagram @bigandlittlez

Best Quote:

“Grrrr Woof”

i.e. Don’t come close to my hoomans, I am watching you