The Thought Tank (TTT) is end-to-end service design consultancy. From concept to completion, TTT will work with and for you bringing creative solution design and pragmatic project management, including LEAN Six Sigma, Agile and Design Thinking, methodologies and principles to bring your business strategy to life.

TTT Founder, Sophie Imbert, is a visionary service designer specialising in customer insights, design thinking, experience design and project management.

Our team of highly skilled design consultants will collaborate with you to:

TTT is agile, innovative and always outside the square.

We have the skills, acumen and expertise you need to take your business plans, big ideas and strategies all the way to market.

Our Vision

Be the company that you can trust to make thoughts become a reality…

Our Mission

At The Thought Tank, we partner with our clients to help them take their thoughts and dreams and turn them into high pay off realities.

Our Values - TTT


Our Promise

To help you achieve the important goals
To commit, collaborate and deliver
To be there every step of the way
To be innovative, creative and tenacious


Our team provides an 'outside-in' perspective to help you with Design Thinking solutions, Customer Insights programs, Experience & Service Design and Project Management.